EmailQueue IIQ 8.4 p1

IdentityIQ (IIQ) IIQ Discussion and Questions
1

Which IIQ version are you inquiring about?

We are running on 8.4 P1.

Share all details about your problem, including any error messages you may have received.

*At times we notice our email queue is stuck with error.

“The e-mail has been queued. Reason: Acquisition of thread lock expired, unable to notify”

Is there any proactive measure we could take this to avoid or identify, before customer noticed they are getting email notifications?

2

try clearing out email queue using iiq console.

3

@deepanpd

Try this option also if option suggested by sunny not worked

Could not send email: [email protected]. The e-mail has been queued. Reason: Acquisition of thread lock expired, unable to notify [email protected] - IdentityIQ (IIQ) / IIQ Discussion and Questions - SailPoint Developer Community

One more

Mailjet protocol can used for sending out email from IIQ 8.4? - IdentityIQ (IIQ) / IIQ Discussion and Questions - SailPoint Developer Community