Custom Attribute Writeback in Workday Saas Connector

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi All,

We are trying to writeback upn values from ISC to Workday system.

We are able to fetch the value of upn through aggregation but when we try to writeback to workday system, we are getting below error. It is a Workday - Saas Connector. Can somebody help on this please.

[“[ConnectorError] Cannot convert undefined or null to object (requestId: bed45dc4c530435ebca28bfcd3190a16)”]

Thanks,

Mahak Garg

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how are you doing it? through attribute sync?

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Yes, configured custom attribute with __c and Xpath. Aggregated in ISC. Then under create policy configuring this attribute with identity attribute that has different value and then enabling the attribute sync

4

the error usually when you are trying to sync null to target system but wanted to confirm : are you see this if the user attribute is null or even for non-null values too?

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I am getting this error on both null and non - null attributes

6

if its a custom/calculated field in Workday, you don’t need that in xpath. can you remove xpath mapping and try.

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for custom attributes you need permissions to write back ask workday team they will do it

1 Like
8

Tried this. Still getting the same error

9

We have the permissions to writeback custom attributes

10

Hi @Mahak14 Have you followed the steps in Configuration to Update Custom Attributes in Workday particularly the note about restCustomObjectAliasMap?

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Just noticed you’re on the SaaS connector, apols. Have you followed the steps in Provisioning Settings particularly the note about Custom Object-Attribute Associations and REST API Endpoint

12

Checked this document. What would be the Custom Object here.

Any references would help

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Your Workday team should be able to tell you. Also, get the Endpoint URL from them.

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