Custom Approval for Access Request in ISC

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Is there a way to configure custom approvals for each Source for Access Request as below.

  • Approval 1 - HOD, HOD would be coming from HRMS

  • Approval 2 - Governance Group

  • Approval 3 - Manager

Any Reference would be helpful

2

Not really on source basis, but a dynamic governance group approval can be added based on the attributes of the requestor using Response Required event trigger type and External Trigger action on a workflow using below approach and it works.

Documentation : Access Request Dynamic Approval | SailPoint Developer Community

Reference : Implementing A Request Response Type Trigger in Workflows

3

Hi @ashish_cybersecit !

You can configure entitlement approvals at the source level. You can use the Update Source Entitlement Request Config endpoint to set the approval schema for entitlement requests on an individual source.

Please note that this request config, or any standard request config currently, only supports these options: ENTITLEMENT_OWNER, SOURCE_OWNER, MANAGER, GOVERNANCE_GROUP

This should cover your second and third approval steps, but your first one may require a custom approval setup using workflows.

Please let me know if this is helpful!

  • Zach