Hi All We are configuring an AD Source in a client. We have filled in the parameters needed for connection, but when we do the test connection we get the following error: [image] We activate more logs in log4j2.properties and this is all we can view in ccg.log: {“exception”:{“stacktrace”:“java.l…

Hi @vmingo , We have faced this issue before, it was the charon service for us. Step 1:- Login to VA Step 2:- Run the command sudo docker ps Step 3:- See if the listed services in the format path/service:current

Hi @atarodia This is the result of command [image] THanks

Thanks @atarodia It has been worked, now i get Test Connection Succesfully Thanks Regards

Couldn't load connector class: sailpoint.connector.ADLDAPConnector

Identity Security Cloud (ISC) ISC Discussion and Questions

atarodia (Animesh Tarodia) June 27, 2023, 3:15pm 4

Try running the commands:

sudo update_engine_client -check_for_update
sudo reboot

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Couldn't load connector class: sailpoint.connector.ADLDAPConnector

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