Hi @acrumley
Please check if your system tasks are running successfully. There are five standard tasks; for example, ‘Perform Maintenance’ is the most important. Each system task is responsible for a separate function. Some tasks are scheduled daily.
The ‘Perform Maintenance’ task runs more frequently, typically every 5 minutes in my test environment, but its frequency depends on the other aggregation tasks in your environment.
This was one of the important questions asked during my IdentityIQ Engineer exam. I still remember it took almost 5-10 minutes to sort out the sequential tasks in correct order."
Perform Maintenance–prunes identity snapshots, task results, and certifications, escalates orphaned work items, and performs other background maintenance tasks.
Perform Identity Request Maintenance– prunes old identity request objects and scans unverified access requests to check for provisioning completeness.
CheckSunsetRequests–send notifications when a Role with a sunset date is approaching expiration.
CheckExpiredMitigations– scans all users for temporary exceptions allowed in a certification that have now expired. The original certifier can optionally be notified when allowed exceptions expired.
CheckExpiredWorkItems–scans all work items looking for those that need to be canceled or escalated to a different user