We are starting down the path of getting our ServiceNow Connector setup for IdentityNow/Sailpoint. We just found a couple of issues surrounding usability:
Script: modalTemplateInvalidSailpointUser.html has a div that has white text on white background.
If you select ONE user you will always get the “Selected user… does not exist” modal dialog.
Details on the white on white:
search for the following in the html - div class=“col-md-12” style=“color: white !important;”
I talked to the team—they’re going to need some additional information from your environment. For them to get that, please submit a formal support ticket here so they can make it happen.