Which IIQ version are you inquiring about?
8.4
Share all details about your problem, including any error messages you may have received.
Hi everyone, At the time of escalation in access review and assigning the work item to the new owner. I want the old owner also there in the CC so that he/she is also aware that it got escalated and they are no more owners to that work item. I am using the work item escalation email template only.