How do we CC an identity’s email in workitem’s reminders? By default IIQ sends email notification to workitem owner, how can cc the user(for whom we raised access)
You should be able to modify the email template that is being used (“Access Request Reminder”)
and add:
<EmailTemplate name="Access Request Reminder" cc="$!{item.requester.email}"
in the template.
@adam_creaney thanks for the info, but I think it will cc the requester. I want to cc the user ( for whom the approval was raised).
If “John” (requester) raised a request for “Kathy” (identity) which is sent to “Marry” (for approval) then, while reminding Marry on the approval item. I would like to cc “Kathy” (identity/The Emailof the Identity that is being changed.) .
Ah I see - misread the question… I haven’t tried this - but does:
$workItem.getTargetName() in the template work?
1 Like