Trigger periodic email notifications for all request types made

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

IIQ 8.4

Share all details about your problem, including any error messages you may have received.

Hi all,

Would like to check is there any way I could trigger an email reminder after a request has been made but the approver has yet to approve within nth number of days? From the workflow where can we add such a logic? Currently our setup includes this rule
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2

Hi @shijingg ,

Please add the following arguments to send the reminders and frequency in the particular Approval step in your workflow.

       <Arg name="workItemMaxReminders" value="2"/>  
      <Arg name="workItemHoursBetweenReminders" value="24"/>
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