This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/saas/help/common/emails/et_ap_entitlement_change.html
This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/saas/help/common/emails/et_ap_entitlement_change.html
Is there an email template that can be used for roles in this way?
In ISC the option was added to add entitlements directly to roles.
This also means that, whenever an entitlement is removed from a source, this could impact roles.
We just had such a thing happen at a customer of ours and they were completely in the dark of this happening (and new joiners did not process correctly because of it).
I’m looking for the same email template but it being triggered when an entitlement deletion impacts roles instead of access profiles.
Kr
Stefan
We do plan on adding notification when an entitlement is removed from a role because the entitlement was deleted in the source and removed from ISC. However, it is not committed on the roadmap yet. I don’t believe there is an IDEA in the portal for this so adding an IDEA would be great as it helps to bump up the priority.