Access History Identity page error

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Hi all

We are currently in identityIQ 8.4 p2
While going to Identity Access History under Identities, I see the below

Access History: ##MS_AgentSigningCertificate##_______

No identities are available here

I see that the access history is enabled under the global settings
What else do I need to make it work

Thanks

2

Hi @maniG - Can you see if the Dispatch Access History task has run? By default it runs once a day at midnight, so if you just enabled it, you won’t see anything until that runs.

3

@ryan_toornburg, yes, it has
Its scheduled daily, and looks like its completed with warnings for Managed Attrributes
Failed to publish extractedObject(s) for Managed Attribute.

4

There are some issues with access history in 8.4p2. Can you wait for 8.5p1?

5

@paul_hilchey, I don’t see anything in the community regarding 8.5 p1

Also for the 8.5 new features, there isn’t any mention of access history

Is there some bug associated with 8.4 p2 ? Can you help me point to any link to the same

Thanks

6

Hi @maniG

I do see similar error on task details of Dispatch Access History and status is Warning, but the page: Identity Access History is opening up with 1st 20 identities.

When I click on Show Next 20 , nothing is happening.

  1. Please check iiq.properties file whether you have removed ActiveMQ section & have correct connection properties of access history database.

for example below property:

activeMQMessageServiceManager.activemqJdbcAdapter=


dataSourceAccessHistory.url=
dataSourceAccessHistory.driverClassName=org.postgresql.Driver
sessionFactoryAccessHistory.hibernateProperties.hibernate.dialect=
  1. check the identityiqah database whether have the spt_hist* default tables.

for example spt_hist_database_version;

  1. try to clear the cache:

i. from debug pages – Object browser – > Reset Configuration Cache
ii. if it is tomcat application server – stop and delete the work and temp folder then start it and verify whether makes any difference.

  1. check Access History Configuration from debug pages – > Object browser – Access History Configuration
7

@pattabhi, I tried all the above suggestions, but still see the same results

8

@maniG, Yes, there are bugs with access history in 8.4p2. I’ve opened 5 or so support cases for different bugs.

Some are fixed in 8.5.

It’s usually best to wait for the first patch after a release, which will be 8.5p1. However, 8.5 is a relative small update, so it may be reasonable to go with that.

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9

I agree with @paul_hilchey that there are issues with Access History. As he recommended, just wait for the 8.5p1 release.

The IdentityIQ 8.5 upgrade script itself has basic syntax errors. While the script looks fine for PostgreSQL, the rest of the database types have syntax errors during the upgrade from IdentityIQ 8.x to 8.5.
IdentityIQ 8.5 upgrade script syntax issue - Feedback / Bugs - SailPoint Developer Community

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