Zoom doesn’t allow to update an attribute of a deactivated users so it leads to an Attribute Sync error

Is it possible to not sync any attribute of a zoom connector desactivated user ?

I have this error on multiple deactived users: error:[“openconnector.ConnectorException: This request could not be processed because the user: x is a deactivated user. To update this user’s information, activate the user and try again.”]

Hi @ragavi,

You can try adding a transform to your identity attribute similarly to what @WyssAJ01 did in this post.

If you use that same identity attribute for other purposes, you may want to consider creating a new one.

After thinking about it more, the above solution might not work for you. Since even a null is propagated in Attribute Sync.

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Hello @ragavi,

Maybe you could use a Before Provisioning Rule?
Through this you could potentially check the zoom status - and if deactivated - delete/ modify the modify plan.

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