8.3 or 8.4
We have a request to disassociate a Zoom account when they lose eligibility for a certain population. (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066997#h_98a81098-0ca3-45ae-8d00-aab235cc781d) Is this possible through the IdentityIQ Zoom connector? Or has anyone done this before?
The connector supports disabling, enabling, and deleting accounts but does not offer the ability to unlink the account from the user. Since the connector leverages Zoom APIs, you can explore the attributes involved in disabling and unlinking via REST APIs and attempt to include them in the DISABLE account provisioning policy.
I don’t think it will support. It will only supports below things.
I believe the Zoom connector is using the REST API to do provisioning in the backend. So, try to check what attributes are required to do that; you can try as @sunnyajmera suggested or try to do it in update account provisioning by putting some conditions.
@sunnyajmera @bhanuprakashkuruva Thank you both for the suggestion! Question regarding the DELETE API call from the Zoom connector - would you happen to know what the ‘action’ value is set to? Is it hard-coded or is it something we can modify? Essentially, the goal is to run the DELETE User API call with action set to ‘disassociate’. In the past, we had run into an issue where a parameter was hard-coded in the connector and prevented us from doing any sort of customization. I wanted to check before I go down this path. Thank you!
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