We are trying to sync username to the future employments in SuccessFactors for users in Onboarding module and employee central for both contingent and full time employees through the out of the box SuccessFactors connector.
The error we see for the attribute sync is [“Error in provisioning the httpcode: 500 error messsage: Failed to add/update user [10014373] “” (N/A;N/A;N/A): General Error with error code - -28. with the index 0”].
Question is if anyone have tried to do this before and if they have made any changes/modifications on SailPoint/SuccessFactors side and made this working.
I use Attribute Sync to write values which are calculated in ISC, back to SAP SuccessFactors. I write to both the “EmpEmployment” table as well as (i believe) “perEmail” (I’m not 100% sure what the connector is doing under the hood).
Can you share more details on the specific configuration? Does it give the error for all identities or just one?
To give you more information for which users it works and which it doesnot
Future Hires/New Joiner
Contingent workers works
Full time workers in Employee central module fails
Full time worker in Onboarding module fails.
The configuration says the Preferred User Name(ISC) is mapped to username(SF) and enabled the sync. Have not used any custom configuration as it is OOTB source.
I’m not sure how much this helps, when I compare it to my attribute sync for the value “Username”, it contains the AccountUUID - yours appears to be null. I’m not sure otherwise
