User Password Changed Email Template
The User Password Changed email is sent when a user from any source that doesn't use pass-through authentication changes their Identity Security Cloud password.
Name: User Password Changed
Subject: ATTENTION: Your {PRODUCT_NAME} password update #if ( > 0) failed #else was successful #end #else was successful #end}) #if (${sourceFailedCount
Body:
Dear ${user.name},
#if (${appCount}) #if (${appCount} > 1) #if (${appFailedCount} > 0)
Your password was changed for the following apps which share a password:
#else
Your password has been changed for the following apps which share a password:
#end #else #if (${appFailedCount} > 0)
Your password was changed for app:
#else
Your password has been changed for app:
#end #end
#foreach ($item in ${appList}) $item\
#end
#else #if (${sourceCount} == 0) #if (${sourceFailedCount} == 0)
Your password has been changed in ${PRODUCT_NAME}
#end #end #if (${sourceCount} > 0) #if (${appFailedCount} == 0) #if (${appCount} == 0)
Your password has been changed in ${PRODUCT_NAME}
#end #end #end #end #if (${appFailedCount} > 0) #if (${appFailedCount} > 1) #if (${sourceCount} > 0)
However, your password failed to update for the following apps which also shares the password:
#else
Your password failed to update for the following apps which also shares the password:
#end #else #if (${sourceCount} > 0)
However, your password failed to update for the following app which also shares the password:
#else
Your password failed to update for the following app which also shares the password:
#end #end
#foreach ($item in ${appFailedList}) $item\
#end
#else #if (${sourceFailedCount}) #if (${sourceFailedCount} > 0) #if (${appCount} > 0)
However, your password failed to update.
#else
Your password failed to update.
#end #end #end #end #if (${appFailedCount} > 0) #if (${appFailedCount} > 1)
Please try again to change your password on any of these apps. This change will apply to all apps in this email.
#else
Please try again to change your password on this app. This change will apply to all apps in this email.
#end #else #if (${sourceFailedCount}) #if (${sourceFailedCount} > 0)
Please try to change your password again. This change will apply to all systems and apps that share your password.
#end #end #end
If you did not make this change please contact your IT administrator immediately.
Thanks,
The ${PRODUCT_NAME} Team
Attributes
This email template uses version 1 global variables and the following template-specific attributes:
Documentation Feedback
This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/saas/help/common/emails/et_user_pw_changed.html
