Unable to save ojdbc8.jar file for Oracle Database connector-based source

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi Experts,

We’re trying to upload ojdbc8.jar for Oracle Database connector-based source, it gets uploaded but getting wiped out right after saving the page.

We waited for couple of minutes after uploading and before saving page but that also didn’t work, it’s continue getting wiped out.

Could you please advise on this ?

2

Please delete the files you’ve uploaded so far. Save the configuration without any files attached.

Next, upload the jar. Allow a few seconds for the JAR file to finish uploading. After a minute, click on the save button. Avoid clicking on save immediately after the file upload, as it may not save the file properly.

3

I uploaded the jar, waited for a min but still error comes while trying to save. Where are the errors logs to further troubleshoot?

4

I tried that but after saving the page, JAR file getting wiped out.

Any suggestions ?

5

I’m not certain if this problem is unique to this source, but as a troubleshooting step, could you attempt renaming the JAR file to test if it can be successfully uploaded?

6

Thanks Sunny.
I was trying to upload ojdbc10.jar and ojdbc11.jar which was failing and useless trace id for customer (without assistance from support). When I uploaded ojdbc8.jar, it uploaded successfully

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