Troubleshooting workflows in Identity Security Cloud

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SailPoint workflows are written to automate identity security processes within the SailPoint Identity Security Cloud - automating complex and repetitive tasks, reducing manual effort and potential errors, and enhancing overall efficiency and compliance. As these highly customizable solutions are being developed, they may not produce intended results, necessitating a troubleshooting process. In this webinar, we will explore why workflows may not operate as intended and explore a framework for detecting and resolving potential issues.

Tune in as we address these questions:

  • What are the two major categories encountered when developing workflows?

  • Why did the workflow I developed not trigger when it was supposed to?

  • Why is the workflow I developed not accomplishing what I expect it to be?

  • How can I use the Identity Security Cloud API to speed up workflow troubleshooting?

  • Where can I go to get more information on building and troubleshooting workflows?

2025-09-18T16:00:00Z→2025-09-18T17:00:00Z

@paul_patti will be coming to you live on September 18, 2025 at 10 a.m. CDT.

Watch now :point_down:

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Is there any recorderd session of this webinar

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Hi @papie66 the webinar was rescheduled for Sep 18th, after we go live. Yes, the recording will be posted on-demand.

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  • Hi Rachel, We would also like to have the Recorded session of webinar.
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Hi @kaurpa the webinar will be live tomorrow, once its finished, the recording will be posted later in the day.

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Hi Rachel
Unfortunately I couldn’t make it yesterday to the webinar. I’d be super happy to be able to have access to the recorded session.
Will it be posted in this thread?
Thank you.
Kind regards, Rene

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Hi @Rene_Lott ! The recording is now available in the text of the post above. Let us know if you have any issues accessing it!