To get input from the requestor in Request center

Hi All,

We have a requirement to collect input from the requestor when submitting an access request (via roles or access profiles) in the Request Center.

Here’s the scenario:
We have an AD source where the “Description” attribute (which varies by team) is required during account creation. I need to gather this “Description” value from the requestor at the time they raise the access request (which triggers the creation of a new account).

How can I configure/call the form in the Request Center to capture this input and pass it for account creation?
Also how do I say in “Account Create” section to get the value for “description” attribute from the “form”. Not sure if this is possible in IDN

Hi @JackSparrow,

Is there no identity attribute available with value related to team or similar that can be used in “Create Account Profile”?

Hi @TheOneAMSheriff ,

No, it’s a description attribute which differs for team to team as it helps to create vault in CyberArk.

Hey @JackSparrow ,

How many such various description might be possible ?
Are the descriptions related to Identity in anyway such that we can generate a description value from the available Identity Data ?

I Understand your requirement but we cannot pass any external data into plan apart from Identity Data .

Even if you chose forms , these forms cannot be used along with AD Rules.

Thank you

Hi @sidharth_tarlapally ,

Those descriptions are not related to identity data. Yes, seems access request forms are not supported right now.