HI all,
In IdentityNow, is there an option available to configure forms for access requests, similar to how we can configure forms in IdentityIQ? Specifically, I am looking for a way to provide a user-friendly interface to collect inputs from users during the access request process. I couldn’t find a ‘Forms’ option in IdentityNow. Is there an alternative approach or feature that serves the same purpose? Thanks!
@PriyankaRaoraneAD You can find the FORMS option under Admin->Global->Forms.
If you want to collect inputs from users during access requests process you can use Submit Access Request API
In request body you can use clientMetadata attributes to collect inputs in key value pair .
You can create a workflow and add an HTTP Request step that captures the form responses and inserts into the request body.
create-access-request | SailPoint Developer Community
If you’re wanting to trigger a form during an access request, there is a video that gives a simple example of what you can do here:
Matt
Can we create a customized form to take inputs in IDN? In the form, we may need to call IDN APIs multiple times—for example, to fetch a user’s account data or entitlement data. Since we may need to call the IDN API for each field, is this possible in IDN?
I don’t think it’s possible to do that with Forms. From what I understand, Forms only allow you to set conditions to display options that have already been predefined within the Form.
Your workflow needs to retrieve the identity data and then pass it to the form. The video and blog I linked to has the steps for doing so.
However, forms are not dynamic in the sense that they do not themselves call APIs while they are being filled in by a user.
Probable approach might look like this: