Test Connection Issue in Azure AD

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

IdentityIQ 8.3p2

Share all details about your problem, including any error messages you may have received.

Hello All,
We are getting this error in Azure AD Application while doing Test Connection. What are the certs needed to resolve this error? Please someone guide us on this below error.

sailpoint.connector.ConnectorException: Exception occurred. Error message - Unable to generate access token. Response returned: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

2

check this thread :

Solved: Azure AD: Unable to Find Valid Certification Path to Requested Target - Compass

3

Hi Ranjan,

We have tried importing certificate from Graph.microsoft.com, graph.windows.net we are not sure whether to try or not , since we are getting this message when try to open that link
{“odata.error”:{“code”:“Authentication_MissingOrMalformed”,“message”:{“lang”:“en”,“value”:“Access Token missing or malformed.”}}}

FYI, We are directly testing this in production so we need to be sure before doing anything. Is there any other cert we are missing or any other way to resolve this issue?

4

Generally this works over 443 and are accessed via proxy . can you try to check if you are able to connect to Azure via curl ?

5

check if this helps

6

Hi @vishal_kejriwal1 ,

Actually we are facing this issue intermittently, Sometimes we are getting test connection as successful, randomly we are getting that error.

7

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