Hi! I have a tenant with require requests defined at admin - global configuration. There is only 1 approval step, performed by a governance group.
I have some entitlements that has require approval option unchecked. However, requesting it via API with some org admin user (a service user), to any user, falls in an approval step which the unique approver is the user who performed API call (which is not in the global governance group defined for approval).
Is some way to superseed this behaviour so these entitlements “auto approve”?
I have a scheduled triggered workflow who seeks pending approval raised by this identity, and autoapproves. But it is desired here to have it as a regular configuration rather than a workaround.
Thanks!