Stop Escalations

RakeshAkuthota · May 30, 2023, 4:58pm

Hi,

is there any way to stop the escalations in IdentityNow?

Thanks.

ajmerasunny1 · June 1, 2023, 4:06pm

Have you considered setting the value of “daysTillEscalation” to 0 in order to disable the escalation?

RakeshAkuthota · June 1, 2023, 4:20pm

Hi,
Thanks for your response.
it is not sending reminders When we keep daysTillEscalation to ‘0’ .

arjun_sengupta · June 2, 2023, 11:35am

Hi Rakesh,

Did you get any solution for this? I also have a similar requirement

Regards
Arjun

sharvari · June 12, 2023, 4:49pm

Reference :

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