SoD Template not in Prod

SoD Exception Expiration The SoD Exception Expiration email is sent to a user to notify them when their exception to an SoD policy is ending. Name: SoD Exception Expiration Subject: #if ( $recipient.id == $violator.id )Your #else $violatorName's #end exception to the $policyName SoD policy ends in daysRemaining #if (daysRemaining!=1) s #end Body: Dear $recipient.displayName, You are receiving this email because #if ( $recipient.id == $violationOwnerId ) you are listed as the Violation Owner of the $policyName Separation of Duties policy. #end #if ( $recipient.id == $violatorId ) the policy exception you requested to use the $policyName access is expiring soon. #end #if ( $recipient.id == $violationOwnerId ) This user's exception allowing them #end #if ( $recipient.id == $violatorId ) Your exception allowing you #end to access this item began on $start and will end on $end. #if ( $recipient.id == $violationOwnerId ) After this date, this user will appear in violation reports for this policy and best practice indicates their access should be removed. #end #if ( $recipient.id == $violatorId ) After this date, you will be in violation of your company's policies and your access to this item could be removed without warning. #end #if ( $recipient.id == $violationOwnerId ) You can see additional information about the policy that will be in violation below. #end #if ( $recipient.id == $violatorId ) You can request an update to the expiration date of your exception by going to My Access on your dashboard. #end Policy Name: $policyName User's Business Justification: $businessJustification Mitigating Controls: $mitigatingControl $leftCriteriaName: #foreach( $row in $leftCriteria ) $row.type: $row.name $row.id #end $rightCriteriaName: #foreach( $row in $rightCriteria ) $row.type: $row.name $row.id #end Thanks, The $PRODUCT_NAME Team Attributes None. All variable content is provided through global variables. Documentation Feedback

This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/saas/help/common/emails/et_sod_exception_expiration.html

The word daysRemaining in the subject is a variable so it should be prefixed with $ and it only contains the number of days so the word “day” should be right after it.

Also there is no description of the variables in the documentation and the version of the template is missing as well.

Hi @lukas_ceremeta! I’ve created SAASDOCS-8380 to review this page. Thanks for helping us improve our docs!

@lukas_ceremeta While we follow up on the daysRemaining variable in the subject, can you see if our documentation on global variables helps?

It does not really help as the variables are custom to this template but thank you.

We’ll get back to you as soon as we get confirmation on your variable question. :pray:

3 posts were split to a new topic: Email Templates Need to be Removed from Prod