Slack onboarding to IdentityNow

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hello Everyone,

We’re in process of onboarding Slack application using the Out-of-box connector and were able to aggregate all users/workspace/channels.

We are trying to create users and add them to the Workspace. User has been successfully created but no workspace assigned. From the SailPoint events, can see successful events of add entitlement i.e. workspace assigned but in Slack no workspace assigned.

Any clue, whether SailPoint connector supports assignment of workspace to the user or just supports the user creation to Slack ?

2

in provisioning policy does the the attribute “team_id“ is passing?

if it is not in provisioning policy please include that

and is that Saas or VA based?

3

Hi Hussain,

I’m using a Slack SaaS connector and yes, sending the workspace id as “team_id” in the create provisioning but still users are created in Slack without workspace.

4

which slack platform you are using SailPoint support these two platforms

Slack Business Plus Plan
Slack Enterprise Grid Plan

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Multiple Group Entitlements for Pre-existing Sources

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Slack Enterprise Grid Plan

7

Something wrong was with the OAuth application created in Slack. Recreated the new application with all the permissions documented in the connector guide and worked fine with new OAuth credentials.

Thanks Everyone !!

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