ServiceNow service desk - generate a remove request for a leaver

We have configured a leaver using the cloud life cycle state of inactive to disable the account when the user leaves the company. But we noticed that the service desk integration does not generate a removal request. It only seems to generate a remove request when the manager requests removal or for a certification campaign. I checked the service desk manual but it does not show how to configure service desk to remove the account when the user leaves the company. There seems to be no disable option available for this integration.