maheshtare
(Mahesh Tare)
1
Hi All,
We are using ServiceDesk integration for SQLoader connector i.e. for any access requests it creates the ticket in ServiceNow.
However, for some users upon identity refresh it is creating duplicate tickets?
Wanted to understand the logic behind it and how to stop it?
Regards,
Mahesh Tare
Hi All,
Can anyone please help on this?
We are struggling as identity refresh is creating duplicate tickets in ServiceNow and would want to stop this asap.
Hi @pattabhi,
How to check the Identity Refresh Task Configurations in ISC?
Can you please share any API if there is?
Hi @pattabhi,
Are you sure that you are referring to IdentityNow, because I don’t see Automation Option in our tenant.
Can you please confirm
pattabhi
(Pattabhi Nandarapu)
7
Hi Mahesh.,
my sincere apologies and please ignore my previous comment.
system
(system)
Closed
8
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