Hi all,
Is it possible to send an email notification to a DL instead of an identity for failed tasks. I can only see identities in the dropdown.
I also tried putting an email of DL from the DEBUG of the task definition object, but it does not work.
Thanks in advance.
@rishavghoshacc
Yes you can configure. First you need to configure a workflow to trigger on failed Task then add a send email action and enter the DL address directly to the “To” field.
You can try this!!
Hello @rishavghoshacc
Yes, you can create a workgroup, add the group DL to it, update the email settings so emails are sent to the group DL in the workgroup, and, as you mentioned, select the workgroup from the dropdown instead of identity.
Hi @rishavghoshacc ,
As @bhoyars_1 mentioned creating a workgroup and assigning the email address to it is the best approach. It simplifies management and maintenance over time.
If a team lead leaves the organization or a new member joins, you can simply update the workgroup membership without making changes to the underlying configuration. This provides better flexibility, scalability, and reduces ongoing administrative effort.