We are planning to onboard salesforce Saas connector. We are using OAuth 2.0 Grant Type: JWT. As per my understanding below steps details provided by salesforce team. Enter the Salesforce username in Subject. Enter the OAuth Client ID for the connected application for which you registered the cer…

@shrutikaajadhav [sales force] I want to be transparent here — I haven’t worked on this directly, but I do understand the public and private key concepts. Based on the attached screenshot, it looks like we need to enter the private key on the SailPoint side. refer this following url for more in…

thank you for the response! How about the certificate mentioned in Point#2, is that something Sailpoint team provide to Salesforce team?

Thank you for the note! This explains better. Will work with SailPoint ISC team to get these.

@vishal_kejriwal1 technically, the private key is never shared; it’s meant to be kept secret. its understanding.

Correct , if you don’t know how to generate for Salesforce application , they would be able to help out . they would be doing that for their multiple customers .

so, is the final conclusion that Salesforce team would be knowing how to generate this certificate and share the private key, passphrase to configure in SailPoint?

@Srikanth_Bandi We’re unable to confirm that detail regarding your Salesforce team. You may want to reach out to your Salesforce team directly for clarification.

@vishal_kejriwal1 mentioned, Since you are not aware of it, you can re-direct to salesforce team and ask for private key. @Srikanth_Bandi I found some useful links to get knowledge . https://www.youtube.com/watch?v=VVfz-8AwPog https://www.youtube.com/watch?v=VVfz-8AwPog

Salesforce Saas connector

Identity Security Cloud (ISC) ISC Discussion and Questions

vishal_kejriwal1 (Vishal Kejriwal) May 7, 2025, 7:26pm 3

Ask with our salesforce team they would be able to share the private key and private key password .

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Salesforce Saas connector

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