SailPoint IIQ -Salesforce aggreagtion failing with error [ ConnectorException ] [ Error details ] java.net.SocketException: Connection resetconnector.sdk.webservices.exception.WebServicesSdkException: java.net.SocketException: Connection reset

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Hi Every one we have our Salesforce application aggreation was running fine, but recently we are facing this is : test connection is fine but while doing a account or group preview/aggreagtion we are getting this error

[ ConnectorException ] [ Error details ] java.net.SocketException: Connection resetconnector.sdk.webservices.exception.WebServicesSdkException: java.net.SocketException: Connection reset

Any help/input on this case will be very helpful. Thanks in Advance

2

Hi @Amitkumarsingh ,

Could you please confirm if the Account schema preview is working? Also, if possible, please share the system logs related to this.

3

Hi @Amitkumarsingh

Also check if you’re able to ping to your salesforce URL from task servers. Because Test connection runs on UI server whereas Aggregation tasks runs on Task servers.