Role Sunset Removal - No Email Notifications?

I tested out the Sunset feature and it works fine. However, the user with the role was not notified that the role was removed.

I also noticed in the Events, there is no event for the role removal, I was hoping I could trigger an email, but if the event is not there, could I still trigger an email?

Any other suggestions? Did I maybe miss something in my config (doubt it, seems pretty straight forward).

In the screenshot, you the events for adding the role, just nothing for removing the role…

Hey Craig!

The only automatic notification I am aware of is the Access Sunset Date Reminder email.

According to the documentation, “The reminder is sent 7 days prior to the scheduled sunset date. Another email will not be sent after the sunset date has passed.”

There are a few different Workflow options you could use depending on your requirements, but the only OOTB answer is the email notification 7 days prior to removal.

If you search for this: attributes.interface:"access-sunrise-sunset" it shows you the Modify and Remove events that occurred because of the sunset date being reached. You might be able to build a Workflow off of this using something like Scheduled Search to send out alerts every so often.

If users are only keeping this access for a short amount of time, you could also look into using the Access Request Decision workflow trigger and Wait to send an email until the end date that is specified in an approved request.

Hopefully this is helpful!

  • Zach

Thank you Zach, that was helpful!

Happy to hear that helped! :grinning:

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