Reset password!

[kaiolima (Kaio Murilo Baptista Lima)]

Is it possible to reset the VA password somehow?
because one of the VAs is giving access denied

[shaileeM (Shailee Mehta)]

Hi @kaiolima,

If you want to reset the sailpoint user password, please check this - Managing Virtual Appliances - SailPoint Identity Services

If you have lost the old password/access then as far as I know you will have to rebuild/reinstall a new VA.

Hope this helps.

Thanks,
Shailee

[Mahesh_Mukku]

Hi @kaiolima
Greetings of the Day!

Once try with static password S@ilp0int if you have updated VA password and lost password means you have to rebuild the VA

Thank You

[gogubapu (bapu gogu)]

Hi @kaiolima,

Iam able reset the VA password, find below screenshot for your reference.

Thank You.

[kaiolima (Kaio Murilo Baptista Lima)]

Do I need to be logged into VA? Because the scenario I’m in today is that it’s giving access denied when I try to log in with the password.

[ipobeidi (Ivan Obeidi)]

@kaiolima you need to reinstall the VA. If you dont have any backup images from it.

Best!