Requests failing with NoHttpResponseException

Which IIQ version are you inquiring about?

8.4

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Share all details about your problem, including any error messages you may have received.

Hello everyone,

I have an application onboarded to SailPoint using web service connector. The application is using SOAP APIs.

The issue I see is whenever SailPoint tries to execute 2 or more operations consecutively, then request will fail with NoHttpResponseException.

E.g., If I want to add & remove entitlements in one single request then SailPoint would perform Add Entitlement and Remove Entitlement operations in that order. However the second operation will fail with this - NoHttpResponseException - error.

Same thing I noticed for Create Account operation followed by Get Object operation.

Anyone got any idea what’s happening?

Thanks

Hi @zeel_sinojia,

It could depend on a few things:

  • incorrect\incomplete response
  • too much open connection
  • too much request in short time

I dont think the problem is the response, but it possobile. Its more possibile IIQ are opening too much connections or its making too much request overcoming the limits of the target system.

You can try to put a “wait” in after provisioning rule or into the workflow to check if the problem could be this.

Also, you can active the connector logs for more info or ask to admin\owner of target system about the behavior on his side.

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We have taken care it by adding some delay in rule. Looks like it was because of the * too much request in short time. However, we will also check if we are handling the connection objects as expected or not.

Thanks,
Pallavi

ok, otherwise you can ask to increase the number of possible request in a shor time.

yes, we will check with application team.

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