While SailPoint Remove the O365 access specially licenses for leavers i got this error every time for all licenses access "06ebc4ee-1bb5-47dd-8120-11324bc54e06 : bb73f429-78ef-4ff2-83c8-722b04c3e7d1: Error due to concurrent requests being made to the tenant. Please wait briefly and retry.
Hello @ahmed119 , You are getting this error due to too many provisioning operations.
You can check the provisioning logs.
Hello @Pankaj_IAM_SailPoint , yes I got this point so i need to find a solution for this.
How are you removing this O365 License? Is it through the role, or are you using any before the provisioning rule?
@ahmed119 YOu can just veriry if license removals are being executed in parallel. or may be multiple provisioning plans are getting generated for the same identity.
YOu can try to modify the provisioning workflow so that license revocation requests are handled sequentially rather than concurrently.
Option 1: Use a workflow to do this with a wait step in between for this removal per identity.
Option 2: You can leverage a after provisioning script if you with wait, if you are calling graph APIs directly or maybe you can use IDN APIs there as loopback to remove any AP or role. If it’s in a role these issues are prominent. Maybe think through the design and see if you can work with entitlements rather.
Hi @ahmed119 , Did you check provisioning logs, like how many leavers termination is processing during that time?