"Referenced object not found" by External Trigger in Workflow

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi SailPoint Developer Community,

We’re implementing a workflow that basically processes a couple of HTTP Request actions.
However, the first action fails and shows a "400.1.404 Referenced object not found" error message and the following details: Referenced RequestedFor Identity/Identities $.trigger.requestedFor was/were not found.

The JSON object we’re using as input while testing is this:

{
	"requestedFor": "<anIdentityID>",
	"requestedItemId": "<anEntitlementID>",
	"comment": "<someText>"
}

According to the Triggers - SailPoint Identity Services page, we can reference the input to the External Trigger like this:

$.trigger.requestedFor

So we have the following JSON in the Request Body section of the HTTP Request action:

{"requestType":"GRANT_ACCESS","requestedFor":["$.trigger.requestedFor"],"requestedItems":[{"comment":"$.trigger.comment","id":"$.trigger.requestedItemId","type":"ENTITLEMENT"}]}

Previously we were able to process the HTTP Request action with hardcoded JSON in the Request Body section:

{
	"requestType": "GRANT_ACCESS",
	"requestedFor": [
		"2c91...1389"
	],
	"requestedItems": [
		{
			"comment": "REQ2023.02.02_09.09",
			"id": "a135...3abf",
			"type": "ENTITLEMENT"
		}
	]
}

Is there some misconfiguration or something else that’s missing from our Action node?

Thank you for your help.

2

use inline variables. You can reference them with {{variablename}}, for example, {{$.trigger.requestedFor}} .

1 Like
3

Thanks a lot Hector, now I can see the values and the workflow runs successfully!