Provisioning failure for Netsuite Application

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Provisioning failure for Netsuite Application.
error: check the logs.Email and Password should be set if assigning Role to an Employee first time

2

Hi @Ramamohan - can you share some more information here? Maybe the plan used?

That will help troubleshoot this further

3

It sounds like the email field is required. In your provisioning failure, is the target of the role assignment a record that is missing an email address?

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4

Hi,

This error usually indicates that the initial account creation in NetSuite is missing required fields.

When assigning a role to an employee for the first time, NetSuite expects both email and password to be present as part of the Create Account operation. If those attributes are not included or mapped correctly, the provisioning will fail.

You might want to check:

  • Whether email and password are configured in the Create Account profile
  • If those values are actually being passed in the provisioning plan
  • Connector logs to confirm what attributes are being sent

In most cases, this is not a role issue but a missing attribute issue during first-time account creation.

Thanks!