Issue with account creation in the Web Services applicaiton

IdentityIQ (IIQ) IIQ Discussion and Questions
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Hi All,

Recently we have onboarded one web services application and configured create provisioning police. The issue is when we trying to assign role to the user the provisioning transition is failing with this error.

Exception occurred while performing ‘Create’ operation on identity ‘abcUAT\null’: null
Error An unexpected error occurred: The application script threw an exception: sailpoint.tools.GeneralException: could not resolve property: actionPolicy of: sailpoint.object.ManagedAttribute BSF info: Certification - Exclude Low Risk Entitlement at line: 0 column: columnNo

But is can see the those role is there in the user profile and entitlement is showing with this error “This is entitlement is does not exist on the account”

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Thanks,
Shubham Gutte

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Anyone can help me with this issue?

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Hi IdentityIQ Shubham,

I’m not 100% sure, but it seems like some attributes are missing on identity, that you use during account creation. Can you check that all attributes that you use in create provisioning policy are set on test identity?

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