I was curious if there’s a specific technical limitation that prevents something like an account activity ID from being returned when you submit a request to the access-requests endpoint? If you want to programatically “follow up” on the request you just submitted, you have to sift through the /account-activities endpoint, and the best filtering that gives you is who it was requested for and the type of request.
Is there an enhancement request out there for this?
I’m not seeing any enhancement requests, but I went ahead and created an engineering ticket to have them look into this. You are not alone in expecting some sort of response from this endpoint to help track the status of the request.
I would think people on your side are aware of it because looking at the way they built the workflow in the ServiceNow Service Catalog Integration, they have to go through a lot of steps to get the account activity ID after the request is submitted.