Oracle Netsuite Supervisor Field Does Not Populate

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

We are using the OOTB NetSuite connector and cannot get the supervisor to populate. We have tried setting it to the user name in Netsuite as well as the NetSuite InternalID for the users manager & the display name in netsuite.

Has anyone been able to get this working?

2

InternalId should have worked for you. Couple of suggestions:

  1. Have you tried updating the supervisor field for the employee via REST API using postman? Use internal id in the body to see if you can update supervisor using REST API or not.
  2. Do you have any existing employees with supervisor populated, if yes, then what value do you see in the supervisor field?
3

I will try that thank you