New Capability: New SaaS Connectors - Workday Accounts, Box, Dropbox and Zendesk

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Description

:bangbang: We are super excited to announce the rolled out of net new SailPoint Workday Accounts SaaS, Box SaaS, Dropbox SaaS and Zendesk SaaS Connectors in Identity Security Cloud!

We are super excited to announce the rolled out of new SailPoint SaaS connectors - Workday Accounts SaaS, Box SaaS, Dropbox SaaS and Zendesk SaaS. These SaaS Connectors do not require a Virtual Appliance to run and provide SaaS-SaaS connectivity for Workday Accounts, Box, Dropbox and Zendesk systems.

What is the Problem?

There is no way to connect and manage Workday Accounts, Box, Dropbox and Zendesk systems without a virtual appliance.

What is the Solution?

As a part of our accelerating strategic connectors in SaaS connectivity goal, these new connectors are released which will provide the seamless and secure connection to these systems without any virtual appliance.

Workday Accounts SaaS Connector:

  • The SailPoint Workday Accounts SaaS Connector securely connects to Workday and provides a deep level of management on your accounts present in the Workday HCM, along with Organization roles and User based security groups. Along with this, it also supports the Learning management for Workday accounts.
  • High-level capabilities:
    • Account Management
      • Full Account Aggregation
      • Account Aggregation Filters
      • Aggregation of future accounts ahead of their hire date.
      • Aggregation of Extended Enterprise Learner Accounts
      • Create Workday Accounts
      • Enable, Disable
      • Add/Removal of Organization Role
      • Add/Removal of User-based Security Groups
      • Access certifications (certification of entitlements connected to accounts)
    • Group Management
      • Aggregation of User-based Security Groups
      • Aggregation of Organization Roles
    • Learning Management
      • Aggregation of active and completed courses assigned to the user.
      • Aggregation of the “Learning Course Offering Associated with Blended Course”, digital course and learning program as part of group aggregation.

Box SaaS Connector:

  • The SailPoint Box SaaS connector securely connects with your Box system and provides governance capabilities for the accounts and associated groups of the Box system.
  • High-level capabilities:
    • Account Management
      • Manage Box users as Accounts
      • Aggregation, Delta Aggregation, and Refresh Accounts
      • Create and update Accounts
      • Enable and disable Accounts
      • Add and remove Entitlements
      • Access certifications (certification of entitlements connected to accounts)
    • Entitlement Management
      • Manage Box Groups as Entitlements

Dropbox SaaS Connector:

  • The SailPoint Dropbox SaaS connector can securely connect with the Dropbox system and provides the governance capabilities for the accounts and associated groups the Dropbox system.
  • High-level capabilities:
    • Account Management
      • Load and provision Dropbox users as Accounts
      • Enable and disable Accounts
      • Add and remove Entitlements
      • Access certifications (certification of entitlements connected to accounts)
    • Entitlement Management
      • Manage Dropbox groups as Entitlements

Zendesk SaaS Connector:

  • The SailPoint Zendesk SaaS Connector securely connects to Zendesk and provides governance capabilities for the users and the associated Groups, Organizations, Custom Agent Roles in the Zendesk system. This ensures the right set of users have the access to the Zendesk Support.
  • High-level capabilities:
    • Account Management
      • Account Aggregation
      • Enable and disable Accounts
      • Add and remove Entitlements
      • Change Password
      • Access certifications (certification of entitlements connected to accounts)
    • Entitlement Management
      • Manage Zendesk Groups, Organizations, Custom Agent Role as Entitlements

Documentation

If you have any questions, please reach out to us, and we would be more than happy to help you in all possible ways.

Thanks!

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