Message Status(500) Error response from connector: HTTP Error 401 when communicating with URI

[TOPTYU (YU NENG YU)]

Please be sure you’ve read the docs and API specs before asking for help. Also, please be sure you’ve searched the forum for your answer before you create a new topic.

Please consider addressing the following when creating your topic:

• What have you tried?
  • I try to search the browser but no case.
• What errors did you face (share screenshots)?
  • 
• source detail
  • source type:Active Directory
  • connection setting:
    • 
    • 
    • 
    • Yesterday I can connect and aggregate account but today the connection is fail.
• What is the result you are getting and what were you expecting?
  • connection successfully

[schattopadhy (SHANTANU CHATTOPADHYAY)]

@TOPTYU looks like this is an internal issue from sailpoint.

Can your try again and get the debug logs from the VA

[TOPTYU (YU NENG YU)]

I restored the virtual machine to the previous snapshot, and then it was able to connect.