Since last week we have been experiencing intermittence with the Sailpoint connection with our AD, we have already contacted our internal team who checked and validated all the configurations of our tenant and they have the correct connection, we need support, because as AD is will have a significant impact.
If you are in need of urgent, priority support, please open a support ticket. The forum is a community effort of customers, partners, and SailPoint employees to assist with non urgent questions. If you do end up finding a resolution with our support team, the community would appreciate if you can update this post with the solution so that future users who have the same issue can find the solution faster.