Manual Workitem Created for Connected WebService

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi all,

I am facing a small issue on our partner tenant I have not seen before anywhere. I have created a SaaS Webservice application as a target system for a demo I have soon. All the required operations, including the create account are configured. Also the create account section is correctly configured. Unfortunately, it seems that even though everything is configured, a manual work item is sent by mail whenever an account needs to be created on that application.

This also happens using the update operation, whenever I create an account manually with some erroneous data. This operation is also configured.

Any clue why that behaviour might occur?

Thanks for any hints

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Hi @michael-salivon

Typically that is due to missing operations, but I’ve also seen it happen if the source is missing the “PROVISIONING” feature string. You can verify that in VSCode under “features”, you’ll see the list of operations the connector will support.

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Hi @michael-salivon

Could you check in the source configuration that the PROVISIONING feature is present and enableProvisioningFeature is set to True?

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Thanks a lot, I was under impression this is automatically added for supported sources. I guess I was wrong.

Regards