I’m experiencing a strange issue with the Web Services Connector. Provisioning operations were working fine, but now, when I try to perform a ‘Create Account’ operation, the connector performs a ‘Get Object’ operation instead (which fails because the account hasn’t been created yet).
‘CreateAccount’ and ‘GetObject’ are configured as intended:
I also tried deleting both operations. I can see from the events and VA logs that it is still attempting to send a ‘Get Object’ request to the identity.
I have ‘createAccountWithEntReq’ set to true in order to add the entitlement in a single create operation. The document says that the Get Object should be triggered after the account creation, but in my case it is being triggered before the creation.
hi @ArielM even after you delete both the operation if SailPoint is still referring then you have to extract the source once from postman and validate it once. Sometimes the changes done from UI will not take effect. After you see it is deleted validate if your get object operation is working fine by fetching the a single account when you add get object operation first. Then proceed with create account operation.
I found what was causing the problem. In the creation provisioning policy, the “usernameGenerator” transform had the ‘sourceCheck’ option set to true. This caused a “getObject” to be sent prior to creation.
The transform was working fine previously, but I guess there was some change in its behavior. By removing that option, the connector now creates accounts normally.
