Managing Service Now Tickets in Workflows

[atarodia (Animesh Tarodia)]

Hi @kkilafwasru, you can refer this post here:

Manage Service Now Ticket Additional Fields

Hi @sharvari, I was able to make the request using dynamic variable. Looks like the request does not like the format “2023-07-07T14:37:01.675Z”. I added another Define Variable to get the substring(0,10) which results in “2023-07-07”. Wflow:- [image] Define Variable:- [image] SNOW Request:- [image] Result:- [image]