8.3p2
What process is responsible to display roles when searching for entitlement in Manage User Access Page?
Hi @Unique,
the roles that you can see(or a user can see) is the result of the union of all identitySelector rule on quickilinks populaton of which you are a part(or the user).
Hi @enistri_devo,
If I create a new business role, I believe full text index task can be run to sync so newly created roles are searchable using business role name. Similarly, what task can I run to make sure this business role comes in search result when I search for IT role entitlement associated with its business role?
Business role, IT Role and entitlment are 3 different objects and they have different behavior.
For example, if th entitlement is not set like requestable, you cant see it. The same if the roles are disabled.
To see the role on this page you can launch the task Full Text Index Refresh or wait the Automatic refresh interval.
Also, you must check every single identitySelector rule on quicklinks population, maybe one of this rule block your visibility of this role. Remeber, IIQ applies the least restrictive criteria.
@enistri_devo The business role does appear in Manage Access page when I search using business role name and/or if I search by going through next pages. Also, Old business roles does appear in search when searched via IT entitlements associated with it. Some task is syncing it. I wanted to find out which specific task it is.
have you tried the Role Index Refresh?
@enistri_devo Yeah, I tried it but it did not help.
did you check the identitySelector rules?
@enistri_devo yes. No luck.
so, try to delete the role index file and launch an other time the Role Index Refresh
@enistri_devo Thank you for your time! I did AD group aggregation followed by Full text index. This worked! Earlier it was not working because Full text index task failed for the server I was logged in due to lock issue.
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