List-accounts API is failing when used in the workflow

[dineshdupati (Dinesh D R)]

Hi All,

The list-accounts API is failing when used in the workflow whereas its working as expected when tried from postman. Can you please check and let me know if its working for you?

Note:
1.It was working fine even when used in workflows earlier. Today only I’m noticing this issue.
2.I’m using valid client credentials.
3.It’s working fine when I remove filter conditions from requesturl in the http step.

workflow:

postman:

Thanks!

[sidharth_tarlapally (TARLAPALLY SIDHARTH)]

Hello @dineshdupati

Can u share the failed execution file, it will help in identifying the issue .

While it works in postman and not in workflow and it used to work previously, the issue might be with client credentials.

Check if the credentials that are used in workflow are still available in the tenant ( preferences → personal Access tokens) and verify the scope.

[dineshdupati (Dinesh D R)]

Hi @sidharth_tarlapally ,

As mentioned in the note, the client credentials used are valid.

Below is the error from the WF execution history.

[sidharth_tarlapally (TARLAPALLY SIDHARTH)]

@dineshdupati

Apologies for missing that earlier , I now see you mentioned the API works fine without filters.

Could you please share the configuration of your HTTP call?

Are you passing the filters directly in the URL, or are they added in the parameters section?

Filters should be added like this (and not directly in the URL):

Thank you

[dineshdupati (Dinesh D R)]

@sidharth_tarlapally - It’s was working fine few days back when I passed the filter query params in the url itself. Looks like some changes was made by SailPoint. Anyways thanks for the input, its working again.