Issue with AD-Pass Through Authentication for Non-Employee Authoritative Source

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi Experts,

Is anyone here experience an Authentication Error for NELM authoritative Source?

We have configured AD-Pass Through Authentication for the Non-Employee Authoritative source but encountered an “Authentication Failed” error.

Here are the observations:
NELM users cannot authenticate to SailPoint IDN.
However, these users can successfully log in to target applications such as SAP S/4 HANA and Active Directory.

When we switched the sign-in method to “SailPoint Username and Password,” the users were able to log in to SailPoint IDN without issues.

But After switching back to AD-Authentication, then creating a new user, and successfully setting a password, the authentication still fails, even though the password change is reflected as successful in the event logs.

Please note that this configuration was previously working.

Any advise or solution on this?

Thank you,
Jinky

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Hi experts,
This was already resolved, but adding the NELM OU in the AD source configuration.

Thank you!

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