Is it possible to create a workflow that creates Service Now tickets based on Search Query results

JP111 · September 30, 2024, 12:52pm

I am trying to find a way to create individual Service Now tickets based on the results from a Search query in ISC.

Wondering if anyone was able to do this in the past or can provide some tips to accomplish this.

Thanks,

rkhade · September 30, 2024, 1:12pm

try using search API in workflow with HTTP Request action and pass the the response to ticket,

hope this helps your query

Thank you

system · November 29, 2024, 1:12pm

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