In ISC - Active Directory to Virtual IQservice host connection fails

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

error message - Detected password less authentication, but failed to retrieve passwords with error: Exception occurred while executing the RPCRequest: Errors returned from IQService. Buffer cannot be null. Parameter name: buffer

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  • What is the result you are getting and what were you expecting?
2

I have tried everything that other discussions point - but there is no uac to put in the serviceaccount passsword for handshake

3

Hi @GKACHALIA - looks like you are using gMSA. Are you able to register it with the IQService? Also does the account have the servicePrincipalName populated (spn)

4

Hi @GKACHALIA This indicates a misalignment in the IQService configuration, specifically when using Group Managed Service Accounts (gMSA) or attempting TLS.
you can try some of the options given below:
If you are using gMSA for AD connection, the IQService can’t retrive the credentials. Verify Permission on AD, clear username/passwords fields.
Uncheck the TLS if not using the SSL.
if using TLS, ensure credentiials registered with IQService same used for source.
Restart IQService.