IdentityIQ UI Throwing 404 error Troubleshooting

IdentityIQ (IIQ) IIQ Discussion and Questions
1

Which IIQ version are you inquiring about?

8.4p2

I am troubleshooting why my IdentityIQ UI is not showing and instead throwing a 404 error. I can connect to the IIQ Console just fine with no errors so im wondering what aspects can impact the UI only?
Any ideas would be appreciated!

2

Hi @Alyson_Trad,

before all check the tomcat(change the name and port if it isnt a local installation):
http://localhost:8080/

also, check the catalina.out logs in tomcat logs folder, maybe there you can find some specific errors and try to restart tomcat service:

systemct restart tomcat for linux
restart from Services for windows

3

What is the idenityIQ URL ? What port it’s listening to ?

4

IIQ console is kind of stand alone utility. Please check catalina.out file for any error.

5

@Alyson_Trad 8.4p2 ? did you recently upgraded ? in logs you will see some errors. pls drop some logs here.